Shipping

🚚 Shipping Information

Speedy, Secure, and Always Free

At JUVA, we believe your plush friend should reach you as quickly and safely as possible.
That’s why we provide fast, fully tracked, and always free shipping on every order.

• Super-Fast Dispatch: Orders ship out within 24–48 hours.

• Estimated Delivery:

  • Australia, USA, UK, Canada: Usually delivered in 7–10 business days

  • Other destinations: 10–15 business days (varies by location)

• Real-Time Tracking: You’ll receive a tracking link as soon as your order is on the way, so you’re never left guessing.

• Safe & Secure Packaging: Every plush is carefully wrapped to ensure it arrives in perfect, huggable condition.

• Express Carriers: We partner with reliable lines like YunExpress and SF Express for fast, stable delivery worldwide.

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  Tracking

  Once your order ships, you’ll receive a tracking link via email. You can also use our Track My Order page to monitor your shipment.

  Shipping Costs

  We offer FREE worldwide shipping—no hidden fees. The price you see at checkout is the final price.

  Multiple Items in One Order

  If you order multiple products, they may be shipped separately to ensure the fastest delivery possible. You will receive tracking details for each package.

  Customs & Duties

  Most of our orders arrive duty-free. However, some international orders may be subject to customs fees depending on your country’s import regulations. JUVA is not responsible for these charges.

  Questions?

  Need help with your shipment? Reach out to our team anytime at phuyalsimon22@gmail.com — we’re here to help!

Questions or special requests?
We’re here for you! Contact us anytime at phuyalsimon22@gmail.com for shipping updates or support.